Last Updated: June 2026

At Judith Balcazar Therapy ("I", "me", or "my"), I am committed to protecting your privacy and handling your personal information with care, respect, and confidentiality.

This Privacy Policy explains what information may be collected through this website, how it is used, and the choices available to you regarding your personal information.

1. WHO I AM

This website is operated by Judith Balcazar, Psychotherapist.

The purpose of this website is to provide information about psychotherapy services and to allow prospective clients to make contact regarding therapy.

2. INFORMATION I MAY COLLECT

When you use this website, I may collect:

• Your name

• Email address

• Telephone number

• Information you choose to include in contact forms or emails

• Technical information such as IP address, browser type, device information, and website usage data

You are not required to provide personal information simply to browse this website.

3. HOW YOUR INFORMATION IS USED

Information collected through this website may be used to:

• Respond to enquiries

• Arrange introductory calls or therapy appointments

• Provide requested information about services

• Improve website performance and user experience

• Meet legal, ethical, or professional obligations

I do not sell, rent, or trade your personal information to third parties.

4. CONTACT FORMS AND EMAILS

If you contact me through this website or by email, the information you provide will be used solely for the purpose of responding to your enquiry and, where relevant, discussing therapy services.

Please be aware that email communication cannot be guaranteed to be completely secure. If you choose to communicate sensitive information by email, you do so at your own discretion.

5. COOKIES AND WEBSITE ANALYTICS

This website may use cookies and analytics tools to understand how visitors use the site and to improve website functionality.

Cookies are small files stored on your device. Most web browsers allow you to control or disable cookies through your browser settings.

Analytics information is generally collected in an aggregated and anonymous form and is not used to identify individual visitors.

6. THIRD-PARTY SERVICES

This website may use third-party services such as:

• Website hosting providers

• Contact form providers

• Analytics services

• Appointment scheduling or video conferencing platforms

These providers may process information on my behalf and are expected to maintain appropriate privacy and security standards.

This website may also contain links to external websites. I am not responsible for the privacy practices or content of those websites.

7. THERAPY CLIENT INFORMATION

If you become a therapy client, additional privacy and confidentiality information will be provided separately as part of the therapy agreement and informed consent process.

Information collected through therapy services is subject to professional, ethical, and legal confidentiality requirements, including any applicable privacy legislation.

8. DATA SECURITY

Reasonable steps are taken to protect personal information from unauthorised access, misuse, loss, disclosure, or alteration.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. INTERNATIONAL VISITORS

As I work with clients in multiple countries, your information may be processed or stored in Australia or other jurisdictions where service providers operate.

By using this website, you acknowledge that your information may be transferred internationally where necessary for the provision of services.

10. ACCESS TO YOUR INFORMATION

You may request access to personal information held about you, or request correction of inaccurate information, by contacting me directly.

11. CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

12. CONTACT

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Judith Balcazar - Psychotherapist

Email: Balcazar.billington@gmail.com

Website: https://www.judithbalcazartherapy.com